•Our relationship with our customers
•Type of solution and implementation model by Zygo
•Platform & Architecture
•Configurability
•Integration methods
•Scalability
•Usage processing
•Invoice processing
•Payment methods
•Customer Service Representative (CSR) interfaces
•Interfaces available to the customer's clients
•Reseller & Dealer interfaces
•Reporting
•International-
isation & localisation
•The process
•Time to market
•Implementation team
•Post- implementation
•Summary

Self-Care web interface for dealers

Another of the web-enabled modules which, depending on the level of authority delegated, empowers the customer's individual dealers to control and monitor their own customers within the subscriber base, effectively in real time.

•Customer Care
•Service
•Charges
•Rating Engine
•Ledgers
•Stock
•Online web-based Billing
•Self-Care web interface for clients
•ASP modules
•Self-Care web interface for dealers
•Interconnect
•Roaming
•Mediation
•Workflow & Workpoint
•Integration
•GUI
•Performance and Scalability
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