•Our relationship with our customers
•Type of solution and implementation model by Zygo
•Platform & Architecture
•Configurability
•Integration methods
•Scalability
•Usage processing
•Invoice processing
•Payment methods
•Customer Service Representative (CSR) interfaces
•Interfaces available to the customer's clients
•Reseller & Dealer interfaces
•Reporting
•International-
isation & localisation
•The process
•Time to market
•Implementation team
•Post- implementation
•Summary

Charges

The Charges module provides for advanced charging capabilities, giving the customer a flexible tool to enable the maximisation of the customer's ARPU, for example:

  • Charge Plan entity;
  • Tariff system;
  • N-tier billing hierarchy for contract, service and VAS level;
  • Multi-currency.

•Customer Care
•Service
•Charges
•Rating Engine
•Ledgers
•Stock
•Online web-based Billing
•Self-Care web interface for clients
•ASP modules
•Self-Care web interface for dealers
•Interconnect
•Roaming
•Mediation
•Workflow & Workpoint
•Integration
•GUI
•Performance and Scalability
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